Terms of Service

Effective Date: Jan 1st 2025

Welcome to TOR-IQ. By accessing or using www.TOR-IQ.com (the “Site”), you agree to the following Terms of Service (“Terms”). Please read them carefully. If you do not agree, do not use the Site or purchase our products.

1. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not:

Interfere with the security or functionality of the Site
Use automated tools to access or copy content
Attempt to gain unauthorized access to any part of the Site

We may suspend or terminate access to any user who violates these Terms.

2. Purchases and Payments

When you make a purchase on our Site, you agree to provide accurate and complete information. All payments are processed through secure third-party providers.

Prices, product availability, and promotions are subject to change without notice.

3. Shipping

We ship products to the address you provide at checkout. Shipping times may vary based on location, carrier delays, or product availability. TOR-IQ is not responsible for incorrect addresses provided by the customer.

4. Returns and Refund Policy (60-Day Conditional)

We offer conditional returns within 60 days of the delivery date under the following terms:

Product must be in unused or like-new condition
Original packaging should be included when possible
Proof of purchase is required
Return shipping costs may be the customer’s responsibility unless the item is defective

To start a return, contact us at the email listed below for approval and instructions. Unauthorized returns may not be accepted.

Refunds will be issued to the original form of payment once the returned item is received and inspected.

5. Intellectual Property

All content on the Site—including text, logos, graphics, product designs, videos, and images—is the property of TOR-IQ or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or use any content without our written permission.

6. User Submissions

If you submit reviews, feedback, images, or testimonials, you grant TOR-IQ a non-exclusive, royalty-free, perpetual license to use, reproduce, and display that content for marketing or operational purposes.

You agree not to submit unlawful, harmful, or misleading content.

7. Disclaimer of Warranties

All products and content on this Site are provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee that the Site will be error-free, secure, uninterrupted, or compatible with all devices.

8. Limitation of Liability

To the fullest extent permitted by law, TOR-IQ and its owners, employees, distributors, and affiliates are not liable for any indirect, incidental, consequential, or punitive damages arising from:

Use or misuse of the Site or products
Inaccurate information
Delays, interruptions, or technical issues
Unauthorized access or data loss

Your sole remedy for dissatisfaction with the Site or products is to discontinue use.

9. Indemnification

You agree to indemnify and hold TOR-IQ harmless from any claims, damages, losses, or expenses arising from your:

Use of the Site or products
Violation of these Terms
Infringement of third-party rights

10. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use information.

11. Age Requirement

The Site is intended for individuals 18 years and older. By using the Site or making a purchase, you confirm that you meet this requirement.

12. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site after updates constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles. Any disputes must be resolved in the state or federal courts located in Arizona.

14. Contact Information

For questions regarding these Terms or returns, contact us at:
TOR-IQ
Email: SS@IQONIQ.health
Website: www.TOR-IQ.com